Shipping + Handling*
All orders are processed from Melbourne CBD, Victoria, Australia.
We offer a courier service thanks to our friends at Couriers Please.
1-2 business days(after departure) to Melbourne, Sydney & Adelaide metro areas.
Estimated delivery time* to Queensland and Western Australia 3 business days.
A flat rate of $20AU for international shipments, via Australia Post.
AFTER YOU ORDER*
A majority of our products are made to order, IF YOUR ITEM IS LISTED AS "IN STOCK" IT IS AVAILABLE NOW, NO PRE-ORDER WAIT TIME REQUIRED.
PRE-ORDERS ARE processed, packed and and picked up by our courier within 8 business days. If your item happens to be in stock, it will depart much sooner.
you can also expect*
* a personal note from email@example.com Eva is our community manager will confirm via email that your Order has departed CW*
* an SMS from "CPA" Couriers Please confirming your parcel is on its way with tracking information.
INCORRECT ADDRESS DETAILS*
The goods are delivered to the address indicated by the purchaser during the order checkout process. The information set out by the member at the time the order is placed and is binding upon the member.
In the event of an error in the text of the recipient’s contact and address details, CURATED WHOLESALE* cannot be held responsible for the fact that it is not possible to deliver the product to an incorrect address.
it is the buyer's responsibility to review their Shipping Address in the Order confirmation email and email firstname.lastname@example.org within 24 hours in the case of any error.
If your Order is a repeat purchase, we do cross-check your most recent shipping information and any previous address information provided and on file.
In the case of an incorrect address making delivery impossible -
- CURATED WHOLESALE* can implement a second delivery, buyer is responsible for new courier
- CURATED WHOLESALE* can reimburse to the client the price of the order, excluding the original shipping charge.