WHAT WE DO*

We offer our buyers accessories for everyday wear, priced without traditional retail markups. We are proud to be an online, sustainable alternative to fast fashion accessory buying.

We produce in limited drops in response to member requests and pre-orders.

We do not stock or supply to external parties or retailers, our designs are made and priced exclusively for our buyers here [www.curatedwholesale.club]

MEMBERSHIP*

All visitors to www.curatedwholesale.club are welcome to purchase. CW* membership is not needed to shop.

Club visitors can request, join [subscribe] and shop without membership. Please enjoy 20% off your first order with "WELCOME20"

VIP MEMBERSHIP*

Membership is a one-time annual $25 fee.

VIP Members are invited to renew or upgrade their membership after 12 months.

  • Complimentary item with first order
  • $20 e-card [no expiry]
  • VIP only savings and promotions
  • Personalized updates and re-stock alerts
  • 20% off your first order
  • on-going members-only offers 
  • VIP members receive immediate coupons, first access to new stock and enjoy on-going VIP-only surprise offers.

PAYMENT*

The security of your transaction is important to us and to prevent any details being seen by unauthorized persons, it is 100% protected and concealed throughout the customer payment process by our globally recognized e-commerce partner Stripe stripe.com

We now also accept PayPal and Apple Pay for your security and convenience.

SHIPPING*

All products are inspected closely and packaged with care.

All orders are processed from Melbourne CBD, Victoria, Australia.

A FLAT RATE OF $8.50AU applies to all Orders shipping within Australia.

AFTER YOU ORDER*

Your CW* order will be processed, packed and and picked up by our courier within 2 business days.

For example, if you place your Order on Monday, it will leave with our courier by 5pm [aest] Wednesday at the latest.

Traceable courier service thanks to our reliable and fast friends at Couriers Please. Next day delivery to Melbourne, Sydney & Adelaide metropolitan areas.

Estimated delivery time* to Queensland and Western Australia 3 business days.

INTERNATIONAL SHIPPING*
A flat rate of $20AU for international shipments, via Australia Post

[PRE-ORDER]*

Pre-Orders depart 10-12 business days via express courier, to your specified address.

you can also expect*

  • a personal note from eva@curatedwholesale.club Eva is our community manager will confirm via email that your Order has departed CW*
  • an SMS from "CPA" Couriers Please confirming your parcel is on its way with tracking information.

MONEY TALK*

The price of any product is as quoted on our site. Prices exclude eventual flat-rate delivery costs, which will be added to the total amount at the checkout process.

Payment for products purchased with CURATED WHOLESALE* is due in full when the order is placed. Products remain property of CURATED WHOLESALE* until correct and required payment in full is received. Payments can be made by most major credit cards (Visa, MasterCard) or via PayPal in $AU upon member request.

Please note, any member found to be using coupons or discount codes incorrectly or intended for another member's use, will have their Order refunded.

INCORRECT ADDRESS DETAILS*

The goods are delivered to the address indicated by the purchaser during the order checkout process. The information set out by the member at the time the order is placed and is binding upon the member.

In the event of an error in the text of the recipient’s contact and address details, CURATED WHOLESALE* cannot be held responsible for the fact that it is not possible to deliver the product. You agree to read your Shipping Address in your Order confirmation email and email margot@curatedwholesale.club immediately in the case of any error.

If your Order is a repeat purchase, we do cross-check your most recent shipping information and any previous address information provided and on file.

In the case of an incorrect address making delivery impossible -

  • CURATED WHOLESALE* can implement a second delivery, if the buyer agrees to cover the cost of a second shipment

 

OR

 

  • CURATED WHOLESALE* can reimburse to the client the price of the order, excluding the original shipping charge.

 

CARE*

Our products are often minimal and delicate. Jewellery should always be handled with care. Keep your CW* pieces in a cool, dry place, away from moisture. For example, in its original box. Keep your pieces away from moisture. Swimming, showering or physical exercise in your CURATED WHOLESALE* purchase is not recommended and will decrease the life-span of your item.

WHAT IS GOLD FILLED?*

Gold filled is the next level up from plating and is an amazing, quality alternative to solid gold. Gold plating is the lower level and these items tend to tarnish. "Gold filled" is an actual layer of gold-pressure bonded to another metal.

WHAT IS RHODIUM?*

Rhodium is a precious metal, a member of the platinum family. Rhodium electroplating is used, especially on jewelry, to provide a surface that will resist scratches and tarnish, and give a white/silver reflective appearance.

 

RETURNS*


We are glad to refund the purchase price in full or exchange for another item of choice any merchandise purchased within 10 business days of receipt of your online order. Contact must be made within this time after your order is received by emailing margot@curatedwholesale.club

All items that are returned for an exchange or refund must be unworn and in original condition. CURATED WHOLESALE* collections are limited edition and we cannot guarantee your exchange choice will be available. The buyer is responsible for any return shipping costs.

We reserve the right to deny refunds if the merchandise returned do not meet our return policy requirements. All sales are final after 10 business days from receipt of purchase.

Modifications to the CW* Terms + Conditions*

We are constantly working to advance and/or improve what we offer our existing and prospective members. CURATED WHOLESALE* may revise and update these terms & conditions at any time. Your continued usage of the website after any changes to these terms of use will mean you accept those changes. All information may be changed, supplemented, deleted or updated without notice at the sole discretion of CURATED WHOLESALE*

all rights reserved

CURATED WHOLESALE* © 2017

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